North American Shipping
We offer prompt, tracked delivery across the United States and Canada.
- Standard Ground Shipping: 3–5 business days. Free on qualifying orders.
- Expedited Priority Shipping: 1–2 business days. Available at checkout.
- Processing Time: Orders are dispatched from domestic fulfillment hubs within 24 business hours.
- End-to-End Tracking: Tracking numbers are provided via email immediately upon dispatch.
30-Day Risk-Free Trial
We believe the best way to evaluate open-ear comfort and sound clarity is in your actual routine—on your runs, rides, gym sessions, and work calls.
- 30-Day Return Window: Request a return within 30 days of delivery for a full refund.
- Hassle-Free Process: Items must include original packaging and included accessories.
- Refund Timeline: Refunds are credited to the original payment method within 3–5 business days after inspection.
2-Year Hardware Warranty
All open-ear headsets and magnetic charging cables include a 2-year limited manufacturer warranty covering any functional or manufacturing defects.